Privacy Policy

1. Information We Collect
A. Information You Provide to Us
We collect personal information you voluntarily provide when you submit forms or
communicate with us through the Site, including:

• Contact Form: name, email, phone number, and the message you submit.
• Service Request Form: property details, service description, contact information.
• Transmitter Order Form: your contact information and product selections to fulfill your
  order.
• Employment Forms: if you download a job application and email it to us, we collect any
  information you include.

B. Information Collected Automatically
When you visit the Site, we automatically collect information through:

• Cookies
• Google Analytics
• Device/browser identifiers
• Pages visited & actions taken on the Site
• Time spent on the Site
• Referring websites

This helps us understand how our Site is used and improve its performance.

2. How We Use Your Information
We may use the information we collect to:

• Respond to questions, service requests, and product inquiries
• Process transmitter orders
• Schedule or coordinate service appointments
• Review and process employment submissions
• Improve website functionality and user experience
• Send marketing or promotional emails (if you opt in or where legally permitted)
• Provide updates about our products or operations
• Maintain Site and system security
• Comply with applicable laws

3. How We Share Information
We do not sell your personal information.

We may share information with:

• Service providers: website hosting, analytics tools, form processors
• Vendors and contractors assisting with service delivery or transmitter orders
• Email marketing platforms for newsletters or promotional messages
• Legal authorities, when necessary to comply with the law or protect our rights

All third-party service providers must follow applicable privacy and data protection obligations.

4. Cookies & Tracking Technologies
We use cookies and tracking technologies to:

• Analyze Site traffic and usage
• Improve navigation and content
• Measure marketing performance

Visitors can disable cookies through browser settings, but doing so may limit certain Site
features.

5. Email Marketing
If you subscribe to marketing emails:

• You can unsubscribe at any time using the link in our emails or by contacting us.
• We follow all applicable laws regarding commercial email communications.
• If you opt out, we may still send important service or transactional emails.

6. Data Retention
We retain information only as long as needed to:

• Respond to inquiries
• Fulfill service requests
• Support internal business purposes
• Meet legal or regulatory requirements

Some records (like service history) may be kept longer for operational reference.

7. Security
We implement reasonable administrative, technical, and physical measures to protect your
information.
However, no method of internet transmission is guaranteed to be 100% secure.

8. Children’s Privacy
The Site is not intended for children under 13.
We do not knowingly collect personal information from children.
If we become aware that a child has submitted information, we will delete it.

9. External Links
Our Site may include links to external portals, manufacturers, or vendors.
We are not responsible for the content or privacy practices of third-party websites.

10. Your Choices & Rights
Depending on your jurisdiction, you may have rights to:

• Request access to your personal information
• Request corrections or deletion
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

11. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a new “Effective Date.”

12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
DKTX, LLC
13541 Floyd Cir
Dallas, TX 75243
Email: info@doorkingoftexas.com
Phone: 972-644-7392